Shipping / Delivery
Questions about the delivery of your order
The country of my delivery address does not appear in the list of choices offered
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I would prefer to use my own carrier or logistics platform for shipping my orders
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What are the delivery times ?
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My package was delivered damaged. What to do ?
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I did not receive a package tracking number
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How to track the transport and delivery of my packages ?
How to track the transport and delivery of my packages ?
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Inspection of packages upon receipt
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I chose the “Pickup” transport option, am I notified when my order is ready?
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The delivery module tells me “no carrier” available to deliver your order
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I chose the “Pickup” shipping option and I still have not received notification of my order being shipped.
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How are shipping fees calculated?
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Do you provide home delivery?
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